<h2>Integrations and notifications, rebuilt</h2><ol><li>All your integrations in one place</li></ol><ul><li>Klaviyo, Dotdigital, Ometria, Iterable, Attentive, Loop Returns, Rebuy and Shopify Flow are all set up from Settings → Integrations. Existing Yotpo connections keep working, but Yotpo has discontinued the product, so new stores can't connect it.</li><li>Why this matters: every tool's connection and events are managed from one page.</li></ul><ol start="2"><li>Every gift moment is an event you control</li></ol><ul><li>Placed Gift Order, Gift Order Delivered, Received Gift Order, Redeemed Gift Card and more: pick which events send to which tool, and name them to match your existing flows and segments.</li><li>Placed Gift Order carries a Delivery Method property (Send Now, Send Later, On Delivery or On Fulfillment) and replaces the older Klaviyo events <code>Giftnote - Order Scheduled</code> and <code>Giftnote - Order Tracked</code>. Klaviyo connections set up before the September update keep sending both old metric names, so existing flows don't stop.</li><li>Send a test event straight from settings, in one click.</li><li>Why this matters: you decide exactly what triggers what, without guessing.</li></ul><ol start="3"><li>See what went out, and fix what didn't</li></ol><ul><li>Every notification shows its status, with success or failure detail.</li><li>Retry or resend a notification from the gift order. Wait for the page to finish loading before you resend.</li><li>Why this matters: clearer visibility when something didn't go out, and a fast way to fix it.</li></ul>

Integrations and notifications, rebuilt

Help Center

Improved

Fixed

giftnote

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Completed

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